The resource will be in charge of:
  • Support customers by telephone or via remote connection for the analysis of reported anomalies, intervening, if necessary, at customer plants in Italy and abroad.
  • Carry out interventions in support of operating technicians for ordinary and extraordinary maintenance on robot cells and AGV/LGV automatic trolleys at customers' plants in Italy and abroad.
  • Develop PLC/Robot software for possible machine upgrades.
  • Drafting intervention reports.
  • Proactively report possible system improvements and opportunities for new after-sales services to the After Sales Manager.
  • The resource will take part in the training courses promoted by BM Group Polytec in order to deepen and improve their skills in the field.
  • Borgo Chiese (TN) (Headquarters, production of switchboards and robot islands, testing and verification, software development offices, electrical and mechanical design).
  • Calvagese (BS) (after the training period in Borgo Chiese).
  • Willingness to undertake short and frequent assignments in Italy and abroad.
  • Basic knowledge of KOP/Ladder language and industrial PLCs.
  • Basic knowledge of programming with structured text language (e.g. C).
  • Previous experience as an installation technician for production systems/machines will be considered an advantage.
  • Good knowledge of the English language.
  • Good ability to read circuit diagrams and technical documentation.
  • Good knowledge of the Office package.
  • Excellent stress resistance, interpersonal skills and operational flexibility complete the profile.
  • Equipment: Smartphone and PC.
  • Shared apartment/hotel for non-residents during training period at the Borgo Chiese headquarters.
  • Technical, linguistic, and managerial training.
  • Opportunity to work for a rapidly growing international group in the field of robotics and industrial automation.
  • Opportunity to grow and improve the job position, aspiring over the years to acquire responsibilities within the company.
  • Opportunity to travel and meet new people from different linguistic and cultural backgrounds.
  • Opportunity to take part in innovative research and development activities.

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